FlexMesh Driver FAQ - Frequently Asked Questions

Yes, use FlexMesh Address Book feature: save an address once and use it forever, GPS auto-fill for current location, supports round-trip routes (same start and end), and works for multiple warehouses. Saves 27 seconds per route - over 2 hours per year. If you work from multiple depots, save them all and switch easily.

FlexMesh's AI scanning automatically extracts tracking numbers, delivery addresses (street, city, postal code), and recipient names from waybill photos. It supports major carrier formats including FedEx, UPS, Purolator, Canada Post, Amazon, and more. If the AI makes an error, you can manually edit the extracted information. Photos are processed locally on your device for privacy - nothing is uploaded to servers.

When you point your camera at a waybill label, FlexMesh displays a green bounding box around the detected label in real-time. This confirms the AI is actively reading the label and helps you position the camera correctly. The overlay works in both auto and manual scan modes, so you always know when a label is being recognized.

FlexMesh is a complete delivery management system covering the entire workflow: (1) Package Entry - AI scanning or manual input, (2) Route Planning - one-tap optimal route generation, (3) Vehicle Loading - scan to see stop numbers, (4) Navigation - jump to Apple/Google/Waze maps, (5) Proof of Delivery - photo records with GPS, (6) History - search past deliveries by route and date. All data is automatically linked - tracking numbers, addresses, and photos are connected for easy lookup when needed.

FlexMesh now supports continuous scanning in v0.4.0. Keep the scanner open and walk past packages without stopping to confirm each one. AI automatically recognizes success or failure, a real-time counter shows your progress, and failed scans can be handled later. No need to confirm each scan individually - just keep scanning and let FlexMesh handle the rest.

The Load Car feature helps drivers quickly find a package's stop number by scanning its barcode, making it easier to load packages in the right order for deliveries.

FlexMesh lets you take up to 5 photos per delivery as proof, along with capturing your GPS location at the time of delivery.

Yes, FlexMesh can optimize your delivery route to find an efficient order for your stops, helping you save time and fuel.

FlexMesh supports 6 languages: English, French, Chinese (Simplified), German, Spanish, and Dutch.

FlexMesh can scan barcodes and QR codes on packages to quickly identify them and look up their delivery information.

Yes, FlexMesh has a Load Vehicle feature: after route planning, enter loading mode, scan a package barcode, and the screen instantly shows which stop number that package is. Load packages in order so you can grab the right one at each stop without searching. Saving 25 seconds per package x 120 packages = 50 minutes saved per day. Supports Bluetooth scanners too.

Yes, FlexMesh supports both AI scanning and manual input. You can scan waybill photos to automatically extract addresses, manually type or paste addresses, select from your saved address book, or mix both methods. Some labels are blurry or handwritten, making scanning difficult - manual input is faster in those cases. Switch freely between methods as needed.

Yes, FlexMesh provides a manual shutter button even when auto scan is enabled. Auto scan reads labels automatically in most cases, but sometimes glare, damage, or poor lighting makes auto-capture struggle. The manual shutter button lets you force a capture at any time, giving you the speed of auto mode with a manual fallback when needed.

FlexMesh integrates with Apple Maps, Google Maps, and Waze. Go to Settings and choose your preferred map app. When you tap Navigate on any stop, FlexMesh opens your chosen map with the destination already loaded - no copying and pasting addresses. The app handles address formatting automatically for better navigation accuracy.

FlexMesh automatically organizes delivery photos by route and order: grouped by date for quick lookup, organized by route with expandable sections, linked to tracking numbers for each photo, and one-tap sharing to dispatchers or customers. When a customer claims they didn't receive a package, you can find the delivery photo in seconds - it's your evidence.

FlexMesh is powered by SuperRoute, a professional logistics optimization engine used by 500+ logistics companies across 20+ countries. It considers real-time traffic, left/right turn optimization, and regional road rules. On average, users save 2.3 hours per day and reduce costs by 35%. SuperRoute is headquartered in Quebec, Canada, providing local optimization for Canadian roads.

Yes, FlexMesh can save scanned waybill images directly to your phone's photo gallery. This gives you a backup outside the app that you can access anytime. Saved photos are useful as proof of delivery or for resolving disputes, and you can easily share them if needed.

Yes, FlexMesh plays an audible beep every time a package is successfully scanned. This means you don't need to look at the screen after each scan, which is perfect when you're loading a van or sorting in a warehouse. The audio feedback works great with continuous scan mode, letting you keep your eyes on the packages.

FlexMesh supports up to 498 stops per route. For comparison: Google Maps allows 10 stops, Apple Maps allows 15 stops, Circuit free version allows 10 stops, and Route4Me free version allows 10 stops. With 498 stops, FlexMesh handles the busiest delivery days and can even combine multiple routes for optimization.

FlexMesh supports waybills from all carriers including: Amazon Logistics, FedEx/FedEx Ground, UPS, Purolator, Canada Post, DHL, Intelcom, and local couriers. As long as it's a waybill, FlexMesh's AI can recognize it. We don't check logos or specific formats - the AI reads the address and tracking information directly.

Packages that are scanned but don't match any route are placed in an unassigned list. This list supports pagination for handling large volumes. You can delete individual unassigned entries when they're no longer needed. If all packages are removed from a route, that empty route is automatically cancelled to keep things tidy.

Yes, many drivers use both apps together: FlexMesh handles route planning, navigation, and loading assist, while the carrier app handles official scanning, status updates, and compliance requirements. The two apps don't conflict - they complement each other. FlexMesh helps you work more efficiently while the carrier app meets official process requirements.

Download FlexMesh from the iOS App Store or Google Play Store by searching "FlexMesh Driver".

Absolutely. While FlexMesh supports multiple carriers, single-carrier drivers benefit equally: AI scanning is 10x faster than manual address entry, route optimization is smarter than most carrier apps, loading assist shows stop numbers when scanning, and photo proof links automatically to orders. Many Amazon Flex-only or FedEx-only drivers use FlexMesh because it's simply better than the carrier's built-in tools.

Yes, FlexMesh is currently free for all drivers during the beta program, with all features included.